Henkel

Henkel, a multinational giant with presence in 80+ countries, needed to modernize operational processes across its divisions. The complexity of operating at global scale with multiple business units created inefficiencies impacting both internal and end-customer experience.

Operational transformation consulting focused on process optimization, new technology adoption, and operational efficiency framework design. Implementation of Lean Six Sigma methodologies applied to service and support operations.

Measurable optimization of operational processes with improvements in efficiency and cycle time reduction. Implemented frameworks were adopted as internal standards for future transformations in other divisions.