Results That Speak
We've worked with world-class brands delivering measurable results.
Amazon
Customer experience management at one of the most customer-centric companies in the world.
Context
Alfredo led CX operations at Amazon, setting service benchmarks and optimizing processes at global scale.
Gigamon
CX transformation at a cybersecurity company with $100M+ in annual recurring revenue.
Context
Implementation of comprehensive CX strategy that contributed to ARR growth and improved retention in the enterprise market.
SpotOn
Best support of the year recognition at a fintech POS platform.
Context
Design and execution of support operations that achieved the Best Support 2024 recognition in the fintech industry.
Enrique Tomás
500% exponential growth at a Spanish Iberian ham brand through experience transformation.
Context
Comprehensive CX and operations strategy that drove 500% revenue growth for the leading Iberian ham brand.
Henkel
Operational transformation consulting for a multinational consumer goods giant.
Context
Process optimization and technology adoption at one of the world's largest chemical and consumer goods companies.
Funeza
Comprehensive digital transformation for a Mexican company.
Context
Implementation of technology solutions and customer experience redesign from the ground up.
Video Testimonials
Hear Directly From Our Clients
Real transformation stories told by those who lived them.
Enrique Tomas
Director of Operations
500% growth through CX standardization
SpotOn
VP of Customer Success
From reactive support to Best Support 2024
Gigamon
Chief Customer Officer
Churn reduction at $100M+ ARR
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