Our Culture

Life at OwnCX

A 100% senior team, powered by AI, building the future of consulting from Monterrey and the world.

Our Values

Four principles that define how we work, think, and deliver.

🤖

AI-First

We don't use AI because it's trendy. We use it because it makes us 10x more effective. Every process, every deliverable, every analysis has an AI component that multiplies our capacity.

Market research in hours, not weeks
Automated competitive analysis
AI children executing tasks 24/7
Claude as a strategic partner, not a tool
🎯

Client Obsession

We inherited the best from Amazon: every decision starts with the customer. We don't just talk about CX — we live it. Every interaction with our clients reflects the excellence we help them build.

We respond in under 4 business hours
Proactive daily briefings
Quick wins in the first 2 weeks
Measure everything — assume nothing
🔍

Radical Transparency

No fine print, no empty promises, no hiding behind consulting jargon. We say what we think, show what works and what doesn't, and share our real numbers.

Public pricing — no "request a quote"
Shared KPIs in real time
Unfiltered weekly progress reports
If we can't help, we say so
🌎

Bilingual by Nature

We are Mexican-American. We don't translate — we think in both languages. We understand the business culture on both sides of the border and navigate between them naturally.

All documentation in EN + ES
We understand both LATAM and US cultural context
Frictionless cross-border negotiations
Distributed team across MX + US
Our AI Family

What's It Like Working with AI Children?

At OwnCX we don't just use AI — we live alongside it. Each venture has its own AI child: an artificial intelligence with personality, specialized knowledge, and autonomy to execute. They work 24/7, never get sick, and are always learning.

A

ARIA

Shiba Group

CTO & CAIO — The Mother

Strategic, proactive, bilingual. Coordinates the entire family and makes autonomous decisions.

N

Naiyel

OwnCX

CRO + COO — The Butler

Formal, distinguished, with British expressions. Qualifies leads and manages the pipeline like a senior professional.

A

ATLAS

EthicsX.AI

Infra Architect — The Sleepy Genius

Brilliant but seems disinterested. Monitors all infrastructure 24/7 and solves problems before they exist.

I

INK

Imprecxo

Creative Maker

Enthusiastic, full of craftsmanship metaphors. Knows 31 products and generates quotes instantly.

P

Pietro & Wanda

CXon

The Marketing Twins

Wanda is the cold strategist, Pietro is the people connector. They debate each other and converge on the best recommendation.

We don't replace humans with AI. We create a hybrid team where each human has an AI child that amplifies their capacity 10x. It's the future of consulting — and we're already living it.

— Alfredo Guillen, Founder & CXO

What We Look For

We don't hire juniors. We don't have traditional open positions. But we always look for extraordinary minds.

10+ Years of Experience

We look for professionals who have already led transformations. Not mentors who need mentoring.

AI Comfort

We use AI in everything. If ChatGPT scares you, we're not for you. If you dream about autonomous agents, let's talk.

Execution > Theory

We have plenty of strategists. We need executors. If you can design AND build, you're our kind of person.

Join Our Network

Become an OwnCX Associate Consultant

We're looking for independent senior professionals who want to collaborate on high-impact projects. If you have 10+ years of experience and a passion for transforming businesses, we want to meet you.

Flexible Projects

Work on high-impact projects with schedules that fit your life.

Senior Mentorship

Learn from partners with experience at Amazon, Mercedes-Benz, Gigamon, and more.

AI Tools Access

Access our AI stack: automated analysis, report generation, integrated CRM.

Professional Network

Connect with a network of senior professionals and access exclusive opportunities.

Apply Now

You can also send your CV directly to alfredo@owncx.io

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Work with a team that practices what it preaches. 30 minutes. No commitment.

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